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These terms explain the agreement between you and AstralApps Ltd when you use the Beyond Site website monitoring app. They are written in plain English. Please read them before you install or use the App.

The short version

  • Beyond Site is free during its launch period, with every current feature included. The launch period has no fixed end date.
  • After the launch period we plan to introduce an optional paid subscription. A free plan will remain available, and you will never be charged unless you choose to subscribe.
  • Monitoring depends on networks, your device and the sites themselves. Alerts can be late or missed, so do not rely on the App as an emergency or guaranteed real-time warning system.
  • Your sites, settings and history are stored on your own device. Keep a backup of anything that matters to you.
  • Only monitor or scan websites and servers you own or have permission to check.
  • Nothing in these Terms takes away your legal rights as a consumer.

1. Introduction and acceptance

These terms and conditions (“Terms”) govern your use of the Beyond Site mobile application (“the App”) and of any online services we provide to support it. The App is published by AstralApps Ltd (“we”, “us”, “our”). Section 19 explains how to contact us.

Please read these Terms before you use the App. By downloading, installing or using it, you agree to them. If you do not agree, please do not use the App.

If you use the App on behalf of a business or other organisation, you confirm that you are allowed to accept these Terms on its behalf. Section 16 treats business users differently from consumers in some respects.

If you downloaded the App from an app store, that store’s own terms also apply to your use of it, for example Apple’s Licensed Application End User License Agreement for apps from the App Store.


2. Description of the service

Beyond Site monitors the websites you choose to add. Depending on the features available in your version of the App, it can check whether a site is reachable, its HTTP status, response time and SSL certificate; inspect DNS records, mail servers and security settings; alert you by push notification or through your own email account; and keep a history of results, logs and reports.

The checks run from your own device. We do not operate a server that monitors your sites on your behalf.

A monitoring result shows what your device was able to see at the time of the check. Results may not always be immediate, complete or accurate. For example, a site can appear to be down from your network while it is working elsewhere, or the reverse. Section 5 explains these limits in more detail.


3. Installation and use at your own discretion

Whether to install and use the App is your choice. Before you install it, please check that your device meets the requirements shown on the App’s store listing. You are responsible for your device, its settings and your internet connection, including any data charges from your network provider.

Some features rely on permissions that you control, such as notifications and Background App Refresh. If you turn these off, those features may not work.

Choosing to install the App does not mean you give up any legal rights you have. Sections 4 and 16 explain what we are, and are not, responsible for.


4. Technical risks, backups and data loss

We take reasonable care in building, testing and maintaining the App, but we cannot guarantee that it will be free from errors. Like any software, it can encounter faults, interruptions or compatibility problems, for example after an operating system update.

Your monitored sites, settings and history are stored on your device rather than on our servers, as our Privacy Policy explains. This means we cannot recover them for you if they are lost, for example if you delete the App, or your device is reset, replaced, lost or damaged.

Please keep appropriate backups of anything that is important to you. The App’s Backup & Restore feature saves your App data to a portable backup file that you can encrypt and keep wherever you choose. A few sensitive items, such as your email password, are deliberately left out of backups. You can also export your sites and monitoring logs as CSV files.

This section does not limit any responsibility we have that cannot be limited by law.


5. Monitoring limitations

Monitoring depends on things outside the App’s control, including:

  • whether the websites, servers and DNS services you monitor are reachable and responding normally;
  • your device’s internet connection, and the networks between your device and each site;
  • your device’s operating system, which decides when background checks run and may delay or skip them, for example to save battery, in Low Power Mode, or when Background App Refresh or notifications are turned off;
  • third-party services such as notification systems, email providers and public DNS resolvers (see section 14).

Because of this, checks and alerts may be delayed, incomplete, inaccurate or unavailable. A problem may be missed, or reported when there is none.

Beyond Site is not a guaranteed real-time monitoring service or an emergency notification system. Please do not rely on it as your only way of finding out about an outage that could put people at risk or cause you serious loss. If a website or service is critical, use additional monitoring and escalation arrangements suited to that risk.


6. Initial free launch period

Beyond Site is free of charge during its launch period. Every feature currently available in the App is included at no cost, and nothing in the App asks you to pay.

The launch period has no fixed end date. We will tell you before it ends, as described in section 10. When it ends, you will not be charged anything: you can carry on with the free plan described in section 7, and you will only pay if you choose to take out a subscription.


7. Free and premium plans after the launch period

When the launch period ends, we intend to offer Beyond Site on a “freemium” basis. We have not set a date, and the details may change before then. As currently intended:

  • a free plan will continue to provide core monitoring features at no cost, although some features may be limited or available only to subscribers;
  • an optional premium subscription will provide access to additional and more advanced features, and to higher usage limits.

Subscribing will always be optional. If you do not subscribe, or you cancel a premium subscription, you can carry on using the free plan, subject to its limits. We will set out clearly what each plan includes before the subscription is introduced, both in the App and on our Pricing page.


8. Subscription fees, renewals and cancellation

There are no subscription fees during the launch period. When we introduce the premium subscription, its price, how often you will be billed, how renewal works and how to cancel will all be shown to you before you subscribe.

  • You will not be enrolled in a paid subscription, or charged, just because our pricing model changes. A subscription only starts when you agree to it through the payment process, for example by confirming the purchase in your app store.
  • We expect subscriptions to be sold through the app store you downloaded the App from. If so, the store will take the payment, and its own terms, billing and refund processes will also apply. You would manage or cancel the subscription through the store’s subscription settings.
  • If a subscription renews automatically, this will be made clear before you subscribe, together with how to turn renewal off.
  • If we change the price of an existing subscription, we will tell you in advance, and you will be able to cancel before the new price applies.

Nothing in these Terms affects any right you have under consumer law to cancel a purchase or to receive a refund.


9. Free plan limits and existing data

If premium access ends, for example because you cancel or a renewal payment does not go through, websites or features beyond the free plan’s limits may be restricted, or have their monitoring paused. We will explain those limits clearly in the App.

We will not automatically delete your stored website configurations or monitoring history just because you do not subscribe, or because you cancel. The App is designed to pause rather than delete: if you are using more than the free plan includes, you will be able to choose what stays active. Anything paused is kept, together with its history, and resumes if you subscribe again.

The only exception would be a clearly disclosed, lawful data retention policy, which would be set out in our Privacy Policy before it applied. Because this data is stored on your device, it also stays under your control: you can delete individual sites, or the App itself, at any time.


10. Changes to the service

We may update, improve, change or stop providing parts of the App and its related services over time, for example to fix faults, improve security, respond to changes in operating systems or app store rules, or comply with the law. We will do so in line with applicable law and any commitments we have already made to you, such as a subscription you have paid for.

If we plan a material change to pricing or functionality, we will give you reasonable advance notice where that is appropriate or required by law. The App has no user accounts, so we cannot email you directly; we will use the App itself, its release notes and this website.


11. Acceptable use

You must not:

  • use the App for any unlawful, fraudulent or harmful purpose;
  • monitor, scan or test any website, server, mail server or network that you do not own or are not authorised to check. The App’s security scan, DNS, port and mail server checks in particular should only be used on systems you are responsible for or have permission to test;
  • use the App to try to gain unauthorised access to any system, account or data;
  • use the App in a way that could overload, disrupt or harm a website or service, for example by checking it far more often than is reasonable;
  • interfere with, attack or try to gain unauthorised access to this website, our servers or the services that support the App, or deliberately send them false or excessive data.

You are responsible for making sure you have the right to monitor each site you add to the App.


12. Intellectual property

The App, its software, design and content, the Beyond Site and AstralApps names and logos, and this website are owned by us or our licensors and are protected by intellectual property laws, including copyright and trade mark law.

We give you a personal, non-exclusive, non-transferable licence to use the App on devices you own or control, for your own personal or internal business purposes, in line with these Terms and the rules of the app store you got it from. You may not copy, modify, distribute, sell or rent the App, or reverse-engineer or decompile it, except where the law allows you to.

The reports and exports you create with the App, such as PDF reports and CSV files, are yours to use and share.


13. Privacy and personal data

We handle personal data in accordance with our separate Privacy Policy. It explains what the App and this website process, what is sent to us, and the choices you have. Please read it alongside these Terms.


14. Third-party services

The App relies on services that we do not own or control, including:

  • the app stores that distribute the App, and that would process any future subscription payments;
  • your device’s operating system, including its notification and background refresh services;
  • the email provider or mail server you connect for email alerts and scheduled reports;
  • public DNS resolvers, and the networks between your device and the sites you monitor;
  • the hosting and network providers that run this website and the online services that support the App.

Their availability and behaviour can affect how the App works, and they are governed by their own terms and privacy policies. We choose the services we use with care, but we cannot guarantee that they will always be available.


15. Suspension and termination

Beyond Site has no user accounts, and most of the App works entirely on your device. Where we provide online services connected to the App, we may suspend or restrict your access to them if we reasonably believe that:

  • you are using the App in breach of section 11, or otherwise misusing it;
  • your use creates a security risk for us, other users or anyone else; or
  • we are required to by law, a court, a regulator or an app store.

Any suspension will be proportionate, and in line with applicable law and any commitments we have made to you, such as a paid subscription. Where it is reasonable to do so, we will tell you why and give you a chance to put things right, unless that would create a security risk or break the law.

You can stop using the App at any time by deleting it. Please back up your data first (see section 4). If you have a subscription in future, deleting the App will not cancel it; you will need to cancel it through your app store.

If we decide to withdraw the App altogether, we will give you reasonable notice where we can. If you have paid for a subscription period that you will not receive, you will keep any right to a refund that the law gives you.


16. Liability

This section explains our responsibility to you. It is intended to be fair to both of us, and it does not take away any rights you have by law.

What we do not exclude

Nothing in these Terms excludes or limits our liability for:

  • death or personal injury caused by our negligence;
  • fraud or fraudulent misrepresentation; or
  • any other liability that cannot be excluded or limited by law.

If you use the App for business

Many people use Beyond Site to monitor business websites. If you use the App for business purposes, then to the extent the law allows, we are not liable to you for loss of profit, revenue, business or business opportunity, for business interruption, or for any indirect or consequential loss. This does not affect the liabilities listed under “What we do not exclude” above.

Events outside our control

We are not responsible for delays or failures caused by events outside our reasonable control, such as failures of the internet, networks, app stores or the other third-party services described in section 14. If such an event affects the App, we will take reasonable steps to limit its effect.


17. Changes to these Terms

We may update these Terms from time to time, for example when we introduce premium plans, change how the App works, or need to reflect a change in the law.

  • The current version will always be published on this page, at https://www.astralapps.com/terms.
  • Whenever we update the Terms, we will change the “Last updated” date at the top of this page.
  • If a change is material, for example because it affects price, subscriptions or your rights, we will tell you in advance where appropriate, through the App, its release notes or this website, and explain what is changing.

Updated Terms apply from the date shown on them and do not apply retrospectively. If you continue to use the App after that date, the updated Terms will apply to you. If you do not agree with a change, you can stop using the App and, if you have a subscription, cancel it before the change takes effect.


18. Governing law

These Terms are governed by the law of England and Wales.

If you are a consumer, you also keep the benefit of any mandatory consumer protection rules of the country where you live, and you can bring legal proceedings in the courts of England and Wales. If you live in Scotland, you can bring proceedings in either the Scottish or the English courts. If you live in Northern Ireland, you can bring proceedings in either the Northern Irish or the English courts.

If you use the App for business, the courts of England and Wales will have exclusive jurisdiction.


19. Contact information

If you have any questions about these Terms, please contact us:

  • Email: support@astralapps.com
  • Contact form: send us a message
  • Company: AstralApps Ltd, registered in England and Wales, company number 17537625
  • Registered office: 13 Palmerston Street, Derby, DE23 6PE, England

Beyond Site is free while it launches, and you will never be charged unless you choose to subscribe. A free plan will remain when the optional subscription is introduced. Monitoring cannot be guaranteed, so keep backups and do not rely on the App for emergencies. Nothing in these Terms takes away your legal rights.